Shipping & Returns
-- The customer or the Ambassador may request return authorization within 30 days of receipt of a product. The product may be returned by the customer either to your Ambassador or directly to "Regal Home & Gifts", within 30 days of the date of the return authorization; your Ambassador can choose to resell the returned product to another customer, or to return it to "Regal Home & Gifts". For unused products in resaleable condition, we would issue a full refund of the product price paid (either directly to the customer or to your Ambassador [upon receipt of proof of a refund having been issued to the customer], depending on how the original payment was made). A restocking fee would be charged if the product was returned absent parts/manuals, or if used.